- Have you been through all the internal university procedures at your university?
- Are you unhappy with the outcome of the internal university procedures?
- Are you considering complaining to the OIA?
The OIA acts as an independent scheme that reviews complaints that students have made to their university, including academic appeals.
The OIA advise on their website that there is no need for students to instruct solicitors to help them submit their complaint to the OIA. However, it is worth bearing in mind that in 2012 the OIA only upheld (found them to be fully justified) 4% of complaints submitted to them.
Before complaining to the OIA it is essential that you get some form of legal advice. Your complaint needs to be articulate and cover all the salient points in a coherent manner. You need to understand what is relevant and how the OIA are likely to view your complaint.
Here at Charles and Co we can –
- Advise you on the merits of your complaint
- Advise on the key issues to raise
- Assist you in drafting an appropriate complaint
- Assist you in drafting a response to any representations made by the university regarding your complaint.
- Liaise directly with the OIA on your behalf
If you are considering submitting a complaint to the Office of Independent Adjudicators, or have already done so and what further advice, contact us without delay and we will be happy to assist in you in any way we can.